You get a plain-language debrief of what I found, why it’s happening, and one priority output (a decision matrix, a channel map, or a communication norms document) that addresses the root cause directly.
Timeline: 3-4 weeks
Format: Remote or in-person
I’ve spent my career closing the gap between what people think they’ve communicated and what others actually receive – across marketing, recruitment, internal communications, and consulting, in growing organisations and through periods of change. The pattern was always the same.
How something is communicated matters as much as what’s being said. Sometimes more.
The organisations I work with are full of capable, well-intentioned people who are exhausted by how hard communication feels. Not because anyone is doing it wrong. But because nobody ever designed how it works.
Once you see communication as a system, you can’t unsee it. That’s where the work starts.